Water damage restoration in Sherwood, Arkansas
Sherwood buys its drinking water from Central Arkansas Water, but the sewer pipe under your yard could belong to any of four providers. Knowing which one saves time when a drain starts coming up instead of going down.
A referral service, not a contractor. Your callback request is passed to an independent restoration company that works your part of central Arkansas. Riverstage does not perform the extraction, drying or repairs.
Who answers for the pipes
| Problem | Who | Number |
|---|---|---|
| Main break, leak at the meter | Central Arkansas Water, emergency line | 501-377-1239 |
| Sewer emergency, office hours | Sherwood Wastewater Utility | 501-835-4753 |
| Sewer emergency, after hours | Sherwood Wastewater Utility | 501-833-4418 |
| Sewer, if your bill says NLR | North Little Rock Wastewater | 501-945-7186 |
| Sewer, Gravel Ridge system | Gravel Ridge Wastewater | 501-690-3490 |
| Sewer, Runyan Acres system | Runyan Acres Wastewater | 501-834-0473 |
| Streets and city services (weekdays 7 a.m. to 3:30 p.m.) | Sherwood Public Works | 501-835-3288 |
From the city's utility companies list, its wastewater utility page and its public works page, checked November 4, 2026.
Four sewer names in one town
Sherwood grew by adding land. It began as a farming settlement called Sylvan Hills, was incorporated as a town on April 22, 1948, and after both Sherwood and Jacksonville moved to annex Gravel Ridge, an April 1, 2008 election went 632 to 221 for Sherwood, according to the Encyclopedia of Arkansas. The 2020 census counted 32,731 people.
The pipes did not all change hands with the town lines. The city runs its own wastewater utility under the City Engineer, having taken over a treatment facility in 1996. North Little Rock Wastewater describes itself as serving portions of Sherwood as well. The city's list adds separate Gravel Ridge and Runyan Acres wastewater systems.
So when sewage rises through a tub or floor drain, check which sewer provider is printed on your bill before picking up the phone. The right utility can check whether its main is blocked; if it is not, the stoppage is probably in your own service line and a plumber is the next call. The sewage cleanup guide walks through telling the two apart and what not to touch.
Woodruff Creek and Bronco Lane
Flash flooding here comes from small creeks, not the Arkansas River. In late October 2009, almost four inches of rain fell in about five hours on ground already soaked by earlier storms. The Leader reported that Woodruff Creek and the concrete culvert behind Bronco Lane filled fast, the water stood more than three feet deep in the street, and it rose more than a foot inside houses. Residents of nine homes fled that night.
The paper noted that the low stretch of Bronco Lane sits in a floodplain with a history of flooding. One family's house was also contaminated by sewer water that backed up during the flood, and they told the paper their policy did not cover their furniture and belongings. You can look up your own lot on FEMA's flood map viewer.
April 2017: wide and shallow
The last days of April 2017 brought 5.11 inches of rain on April 29 and 30 alone, on top of an already wet month. Afterward, The Leader quoted Sherwood's emergency manager counting more than 40 homes and one business with water inside, mostly three to four inches deep, and "a lot of wetness but not much structural damage."
Three or four inches sounds minor. It is enough to soak carpet pad, the bottom of drywall and the base of cabinets, and in a house with a raised floor it drains down into the crawl space. The guide to water under the floor explains what that means for drying.
The tornado's path through Sherwood
The National Weather Service's damage survey follows the EF3 tornado across John F. Kennedy Boulevard near Club Road and northeast through Sherwood, roughly along Lee Avenue, damaging many homes on the way to Kiehl Avenue. It crossed Kiehl near Northgate Drive and Woodridge Lane, hitting more homes and some businesses, passed over Brockington Road north of Kiehl, tore the roof off an apartment building on Calloway Avenue, then crossed Indianhead Lake, uprooting trees and damaging more roofs before heading over marsh land toward US-67 and Jacksonville. The Encyclopedia of Arkansas adds that it left half of Sherwood without power.
Roof damage turns into water damage with the next rain. Tarping comes first, then wet insulation and ceiling drywall. The storm and roof leak page covers that order.
Freezes, measured on either side
Sherwood sits between the North Little Rock and Little Rock Air Force Base weather stations. On February 16, 2021, NWS Little Rock recorded −1°F at North Little Rock and −6°F at the air base, an all-time low there. Pipes in exterior walls, attics and crawl spaces split in cold like that, and the leak shows up when they thaw. See what to do about a split pipe.
Getting a company to the house
Riverstage covers Sherwood and Gravel Ridge with the rest of Pulaski County. A callback request goes to an independent restoration company that serves the area, if one is taking work; that company inspects, prices and does the job. For rebuild work, ask who pulls any permit; the city's engineering and permits office uses the 501-835-4753 number as well.
Neighbors: North Little Rock's page and Jacksonville's page.